Best Western Plus El Paso Airport Hotel & Conference Center, El Paso

My stay at the hotel was a mix of positives and negatives. The location was convenient, with a cabana right inside the patio doors for drinks and a lovely fireplace outside. Despite the nice decor, the space was limited to just one corner with bottled beer available. The service was attentive to our requests, although some staff members seemed more interested in their own conversations. The dining experience was a bit misleading, as they provided a coupon card for free breakfast but charged otherwise. The room, while fitting our needs, had some cleanliness issues, like finding a green pill under the desk. The price was reasonable, but there were areas that could be improved for a more satisfactory experience.

My stay at the hotel was a mixed experience. The rooms were as equally awful as they were in need of updating; we could enjoy loud music and feel wall vibrations. However, the freezing cold room was not pleasant. Service at the Best Western Plus had issues with the heating and cooling in my mom's room, but the various services like room service, dry cleaning, and a welcome drink added some comfort. The location could have been perfect if the fire pit was not broken, but it was still fabulous with plenty of outdoor seating options and being close to the airport and various restaurants. The dining at the in-house cafe had its ups and downs, especially with breakfast options. Overall, it was a stay with limitations but some conveniences too.

My stay at the hotel was overall pleasant. The rooms were clean and comfortable, although there was a lingering odor of cigarette smoke. The service was friendly, but there was a slight issue with the breakfast coupon. The location was convenient, with various amenities within reach. The dining experience was enjoyable, with room for improvement in the fruit options. The facilities met my expectations, providing a comfortable stay at a reasonable price.